Effective Date Sep 8, 2025
We value your privacy and take it seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data and User-Generated Content when you use our products, services, and websites, including uspeedo.ai
Who we are
UCLOUD INFORMATION TECHNOLOGY (HK) LIMITED ("We", "Our", "Us" or "uSpeedo") is a global provider of AI-powered marketing and content generation solutions. Our platform enables businesses, creators, and teams to efficiently generate high-quality advertising copy, social media content, and visual assets using generative AI technologies. Our services are accessible via web platform and, where applicable, APIs and SDKs.
This Privacy Policy applies to all users of our AI services, including customers, prospective customers, their end users, and visitors to our websites, including uSpeedo.ai. It covers any data you provide, including prompts, AI-generated outputs, and interaction data.
By using our services, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, please do not use our platform or services.
Note: Applications integrated or built using uSpeedo’s services may have their own privacy policies. uSpeedo is not responsible for their data practices, and any AI-generated content or personal data entered into such applications will be subject to the respective application's privacy policy.
Policy
What personal data do we process?
When you use our website, sign up for a uSpeedo event, or request information about uSpeedo or our products, or interact with our AI services, we may collect the following personal data:
Personal Information
Your email address when registering or signing up for services.
Log data
Automatically collected information such as IP address, browser type and version, pages visited, duration of visit, and page views.
User-Generated Content
AI prompts, conversation history, and AI-generated outputs provided by you.
User-Generated Content and AI Services
- We store conversation history and AI-generated outputs to enable you to review and manage them. These are accessible only to you.
- We do not use User-Generated Content to train, fine-tune, or improve AI models.
- We do not sell, license, or share your User-Generated Content with third parties.
- Infrastructure providers (cloud vendors) may process or store data but cannot access the content.
- Any personal data included in prompts or outputs is treated according to this Privacy Policy and applicable law.
- We do not share your inputs or outputs with any third parties. Authorized infrastructure providers only provide computation and storage services and cannot access your data content.
Why do we process your personal data?
We process personal data for the following purposes:
- To contact you, or to keep you informed of information that we think may be of interest to you;
- To keep you informed of (new) products and services, based on your preferences;
- To make calls using the chat option offered on our website;
- To improve and evaluate our website and services;
- To comply with laws and regulations.
Transfer and storage of your personal data
- Primary Storage: Singapore data centers.
- Cross-Border Processing: Limited cases such as disaster recovery may involve transfers outside Singapore in compliance with applicable laws (e.g., GDPR Standard Contractual Clauses).
- Sub-Processors: Authorized sub-processors are updated regularly. These providers may only process your personal data for the purposes we specify and are prohibited from selling or sharing it.
- Legal Requirements: We may disclose personal data to comply with applicable laws or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Data Retention
- User-Generated Content and personal data are retained only as long as your account is active or as necessary to provide services.
- Deleted data is removed immediately from active systems.
Cookies and Tracking Notice
We use cookies and similar technologies to improve user experience and measure website usage:
- Strictly Necessary Cookies: enable essential website functions.
- Performance and Analytics Cookies: collect anonymized data for site improvement.
- Functionality Cookies: remember preferences and customize content.
- Advertising Cookies: provide relevant ads; may involve third-party partners. These third parties have their own privacy policies, which are not covered by this Privacy Policy.
Managing Cookies: You can manage or disable cookies through your browser or site prompts. Please note that disabling strictly necessary cookies may affect the functionality of the website.
Rights to personal data
- Access, correct, delete, restrict, or receive your personal data;
- Object to processing of your personal data;
- Delete AI conversation history and generated outputs anytime;
- Request permanent deletion of your account and all associated data via support@uspeedo.ai.
Compliance and Standards
USpeedo complies with international and local data protection regulations, including:
- Singapore Personal Data Protection Act (PDPA)
- EU General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
We also follow international security frameworks and certifications, including ISO 27001 and SOC 2 Type II.
Security measures
We implement administrative, physical, and technical safeguards:
- Encryption in transit and at rest;
- Role-based access control;
- Network firewalls and continuous monitoring;
- Regular audits and vulnerability assessments.
No system can guarantee 100% security; users must protect account credentials.
Social Media
uSpeedo is not responsible for personal data processed by third-party social media platforms (e.g., Facebook, Instagram, X, LinkedIn, Youtube, Tiktok).
Changes to Privacy Policy
uSpeedo reserves the right to change this Privacy Policy. Material changes will be communicated via email or in-product notifications.
Contact
If you have any questions and/or complaints about this Privacy Policy, or wish to exercise your rights, please send an e-mail to support@uspeedo.ai.